Notices
Confidentiality
What happens to what you tell us, and the rule that governs naming a client.
Last updated 2026-09-02
Client information
What an organisation shows a consultant during an engagement — incident records, audit findings, procedures, contracts, figures — is not disclosed to anyone outside the engagement, and is not reused for another client. This holds after the engagement ends and is not limited to a period.
An enquiry is confidential too, including the fact that it was made. Organisations often ask about a problem before they are ready to say publicly that they have one.
Naming a client in a case study
A client is named only with their written permission. Without it the engagement is described without identifying details — the sector and the country, not the name. Anything that would identify the client indirectly is removed as well; an unusual figure attached to a named sector in a small market names the client just as surely as writing it.
Where the work was delivered by a colleague rather than by this practice, publishing it requires two things and not one: the client’s permission, and the colleague’s own evidence for what is claimed. Either alone is not enough.
Documents sent for verification
Certificates sent by a practitioner are read, checked against what they claim, and not redistributed. They are not published, not shown to clients, and not used for anything other than deciding what may appear on that person’s profile.
A photograph is a separate permission from a listing. Holding someone’s photograph is not permission to publish it, and one is held off this site today for exactly that reason.
Anything here that is unclear, or that does not match what you experienced, is worth telling us about: hello@abintegrated.com
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