03
Business continuity and crisis readiness
The capability to prepare, respond, recover and keep operating.

Continuity plans are usually written for the building. The dependency that actually stops the work is somewhere else — a single supplier, one system, three people who know how something runs. This finds what the organisation cannot afford to lose, then builds and tests the capability to keep it running.
Typical deliverables
- Business impact analysis
- Continuity risk assessment
- Continuity strategy
- Business continuity plans
- Crisis management arrangements
- Exercises and testing
Built from these published services
These are published catalogue services with pages of their own. The solution is a route through them, not an offer standing apart from them.